About 30 years ago, Richard Piacentini was considering renovations to the buildings that house the Phipps Conservatory and Botanical Gardens in Pittsburgh, where he had recently taken over as CEO.
The century-old greenhouses and gardens at the Phipps were showing their age and lacked some amenities visitors expected, like a café and gift shop. Piacentini hired an architect who shared some ideas about a different way of design and construction.
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